Description

Adirondack Veterinary Hospital is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our fun-loving and family-like environment means you'll enjoy your time at work with coworkers who feel like family. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Adirondack Veterinary Hospital is a full-service veterinary hospital located in Westport, New York. Our hospital features in-house diagnostics such as digital radiography, ultrasound, and an in-house lab. We see wellness cases, perform surgery and dentistry, sick clients, and emergencies (during operating hours; no overnights or on-call).

Adirondack Veterinary Hospital is located in Westport, NY. The town has been known historically as "The gateway to the Adirondack Mountains." Westport, NY is located on Lake Champlain where its close proximity to the Adirondack high country and the Green Mountains of Vermont creates a regional setting of outstanding beauty and a striking image of a town close to nature. A short distance away lies the village of Elizabethtown, NY. This area is the perfect spot for outdoor enthusiasts of all pursuits. Activities you can enjoy are skiing, biking, golfing, boating, horseback riding, birding, hiking, fishing, kayaking, canoeing, and snowshoeing. If you like the outdoors, this is the place to be! https://adkvets.com/

Client Service Representative

Adirondack Veterinary Hospital in Westport, NY

$17.00 an hour (based on experience)

WHAT YOU'LL DO

Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system

Warmly greets clients

Preparing patient files

Receives and relays client correspondence and updates client financial records

Answers client's inquiries about basic animal care questions and routine procedures

Educates clients on over-the-counter products such as flea and tick preventions

Admits patients and handles medical records entries accurately

Prepares client invoices for services performed

Handles payment transactions

Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS

We're passionate about helping you reach your greatest potential - both at work and at home. As a result, our total compensation package is outstanding and rewarding:

Great pay with competitive medical, dental, and vision insurance coverage

401K with a company match of up to 4%- after 6 months of service

Generous paid time off

Company-paid bonding leave

Mental Health Resources

Plus, special benefits to utilize for your own pet:

Pet Care: Discounts on veterinary services and products

Pet Diagnostics: Discounts on reference lab testing

Pet Food: Discounts on Purina pet foods

REQUIREMENTS

High school diploma or equivalent

Previous experience working as a Veterinary Receptionist/CSR is preferred but not required

Significant experience with basic office functions in a busy office environment

Must be a team player and have compassion for pets and their people

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.